Fixed point pick up

Local Pickup/ On-site pickup info:

Self pick-up method:

*JMU & UVA & Richmond(Self-pickup time: Wednesday afternoon - pay attention to group announcements)

JMU pickup location: 121 Burgess Road, Harrisonburg VA 22801

U1pickup location(Bank of America entrance):
2103 Barracks Rd, Charlottesville, VA 22903

Richmond Pickup Location:

• R3 West (first stop) Twin Hickory Park
Please fill in: 5011 Twin Hickory Rd, Glen Allen, VA 23059 

• R2 (second stop) Southern District (Midlothian YMCA)
Please fill in: 737 Coalfield Rd, Midlothian, VA 23114 
·
· • R1 (third stop) JL VCU parking lot~
Please fill in:: 200 W Cary St, Richmond, VA 23220

  • Minimum purchase $29.99
  • Order $29.99 USD - $49.99 = $3 service charge
  • Orders starting at $49.99 USD = No Service Fee

*embassy(Self-pickup time: Friday afternoon - pay attention to group announcements)

   EM Chinese embassy pick-up location in the United States
• 3505 International Pl NW, Washington, DC 20008

  • Minimum spend $29.99
  • Order $29.99 USD - $49.99 = $3 service charge
  • Orders from $49.99 USD = No Service Fee

* IS(Self-pickup time: Saturday afternoon - pay attention to group announcements)

YW pickup location

· · 🚸First stop YW1: Williamsburg, Kingsgate Green Shopping Center parking lot, 

Place:118 Waller Mill Road, Williamsburg, VA 23188
· 
· · 🚸Second stop YW2~(Yorktown):

Place:100 Long Green Blvd，Yorktown, VA 23693

  • Minimum spend $29.99
  • Order $29.99 USD - $49.99 = $3 service charge
  • Orders starting at $49.99 USD = no service charge

    *JMU & UVA pick-up customers are requested to place an order before 12:00pm (noon) every Friday to next Tuesday to ensure pick-up on Wednesday.

    ️️【Please pay attention to note JMU, U1, U2 in the "Company" box when paying】*Any order placed after 12:00pm (noon) on Tuesday will be automatically delayed by one week for pickup

    *Customers who pick up the goods at Richmond please place an order before 12:00pm (noon) every Friday to next Tuesday to ensure the pick-up on Wednesday. [Please note R1, R2, R3 in the "Company" box when paying] *Any order placed after 12:00pm (noon) on Tuesday will be automatically delayed for one week to pick up the goods (the order will not be printed.)

    *Please place the order before 12:00pm (noon) every Friday to next Thursday to ensure the pickup on Thursday. [Please note EM in the "Company" box when paying] *Any order placed after 12:00pm (noon) on Thursday will automatically delay delivery by one week (the order will not be printed.)

    *Please place the order before 12:00pm (noon) every Friday for YW's pick-up point to ensure the pick-up on Saturday. [Please note YW1, YW2 in the "Company" box when paying] *Any order placed after 12:00pm (noon) on Friday will be automatically delayed for one week for pickup (Orders will not be printed.)

    Good luck to the supermarket self-pickup:

    In-store pickup: $29.99 minimum purchase

    • Order $29.99 USD-$49.99 = $3 service charge
    • Orders starting at $49.99 USD = No Service Fee

      *For self-pickup customers, please place an order before 6 pm on Monday, Wednesday, and Friday, and pick up the goods the next day [please note GF in the "Company" box when paying], otherwise your order will not be recognized by the system.

      Note that self-pickup is only available at Haoyunlai Supermarket:

      *Tuesday, Thursday, Saturday (3:00 to 6:00) @好运来超级 pick-up: 6751 Wilson Blvd, Falls Church VA 22044

      * If you need to pick up the goods urgently, please call customer service immediately after placing the order 2127299060

      *Visitpick upCall 718-715-2988 and a stocker will deliver to your trunk.

      Refund policy

      *Ginkgo Market customers receive fresh products (seafood, meat, vegetables, fruits, fresh food and frozen products, please contact customer service within 6 hours after receiving the goods, if there is any problem, no return or exchange is allowed within 6 hours/ Refund. (Without any reason and excuse)
      *Grocery products must be delivered on the day the order is delivered (customer service needs to be informed in advance). Refund/exchange the goods next time.
      *All special offers and holiday products, seasonal fruits, and chicken, duck, and goose that are sold now are non-refundable.
      *Orders will not be replaced and refunded before the goods are delivered; (cancellation order) Ginkgo Market will charge a 10% handling fee.
      *After the order is out of stock, the customer service department will return it in the original way after the order is delivered. It takes about 3-5 working days. The customer can also notify the customer service to replenish or issue the next orderGift card code to email to use on next order.

        *Due to various reasons! As a result, the freight rate of goods has skyrocketed, and the time of arrival at the port has been delayed. Sometimes the ship has arrived in the United States and cannot reach the port. This will cause a shortage of some goods. Our tally staff think that the items ordered by customers are all necessities! (For the grocery products in the order, the text shall prevail! The same name and different brands are compatible! If you cannot accept this handling method! Please note when placing the order)!

      Thank you for your understanding and support!

      Please note: Shipping/service fees can only be offset by the product sell-out condition (gift cards are not included).
      Please Note: Only products are applied to free shipping/free service fee **(Gift Cards are not included).
      Please note: Different order prices will have different delivery prices at the time of checkout, please pay attention to the above regulations carefully.
      Please Note: Different shipping conditions are calculated at checkout.
      Good news ~ online shopping points are in the next order instant discount activity...
      From now on, every online purchase www.ginkgonow.com spends $250, 500 points = $5
      Spend $500 points 1000=$10
      And so on! All ️points will be reduced immediately when you place an order next time! Interlocking! In other words, each order is equivalent to a 2% discount event!
      🥁🥁 Register for a bonus account for the first time and immediately ️$5 ~ checkout instant discount discount!
      New Loyalty Program! Earn 2 points per dollar spent. Once you have enough points, you can redeem them for a discount on orders over $100.